Shipments and returns

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Shipments and returns 2017-05-29T18:42:36+00:00

Shipping rates are shown during checkout. For large & heavy items (PANELS), freight quotes are not LIVE . These freight costs will be sent to you for your approval after you place your order and billed separately. This is in order to get you the best rate possible.

Packages are generally dispatched within 1-2 days after receipt of payment.

Small packages are sent via UPS. These include edgebandings.

Freight loads are sent with LTL Freight. All sheet good products can only be sent with LTL Freight.

Shipping fees include handling and packing fees as well as carriage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk and you must insure the goods for your own account; but special care is taken to protect fragile objects. Receiver must arrange for his/her own transport insurance.

Returns are not accepted.